Privacy Notice

1. Data controller

Go Global SLC ("Go Global"), with address at Avenida Manufacturas 418, Lote 3B, Manzana 8, Ampliación Parque Industrial Querétaro, 76215 Santa Rosa Jáuregui, Querétaro, Mexico, is responsible for the processing of the personal data you provide through this website, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares) and its applicable regulations.

For any matter related to your personal data, contact us at nadine.arredondo@goglobal-la.com or call +52 442 344 1418.

2. Personal data we collect

Through the contact forms on this website we collect the following data, which you provide directly and voluntarily:

• Full name
• Company
• Email address
• Phone number (optional)
• Country or state (optional)
• The service you are interested in and the content of your message

When you send a form, our server also records the IP address it was sent from and the date and time, to protect the site against spam and abuse.

We do not request sensitive personal data. Please do not include sensitive data (such as health information, religious beliefs or financial account details) in your message.

3. Purposes

We use your personal data for the following primary purposes, which are necessary for the relationship you request with us:

• To answer your inquiry and contact you about it.
• To prepare and send quotes and proposals for warehousing, VMI + IMMEX, production, logistics, freight or commercial services.
• To follow up on the commercial relationship that may result from your request.
• To protect the website and our systems against spam, fraud and misuse.

We do not use the data collected through this website for secondary purposes such as advertising or marketing, and we do not sell it.

4. Transfers

To answer your request, your data may be shared with:

• Companies of the Go Global group, including Go Global LLC in Louisville, Kentucky, USA, which operate under the same internal privacy policies, when your request involves services they provide.
• Competent authorities, when required by law or by a court order.

Under the applicable law, these transfers do not require your consent. Our hosting and email providers process data only on our behalf and under our instructions, and do not use it for their own purposes.

5. Your ARCO rights

You have the right to Access your personal data, Rectify it if it is inaccurate or incomplete, Cancel it when you consider that it is not being used in accordance with the law, and Oppose its use for specific purposes (together, "ARCO rights").

To exercise them, send an email to nadine.arredondo@goglobal-la.com with:

• Your name and an email address or other means to send you our answer.
• A copy of an official identification document, or proof of the legal representation of whoever submits the request on your behalf.
• A clear description of the data and of the right you want to exercise.
• Any document that helps us locate your data.

We will answer within 20 business days from the day we receive your complete request. If the request is granted, it will become effective within the following 15 business days.

6. Revoking consent and limiting use

You may revoke the consent you gave us for the processing of your personal data, or ask us to limit its use or disclosure, by following the same procedure described in section 5. Please note that we may not be able to grant a revocation where we are legally required to keep processing the data, and that revoking your consent may mean we can no longer continue the relationship you requested.

7. Cookies and similar technologies

This website does not use its own cookies for tracking, advertising or analytics. The video on the About Us page loads from YouTube in privacy-enhanced mode only when you press play; from that moment YouTube's own privacy policy applies. The home page shows our latest Facebook posts through Facebook's official Page plugin, which is loaded from Facebook and is subject to Facebook's privacy policy.

8. Security and retention

We apply administrative, technical and physical security measures to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or processing. We keep your data only for as long as necessary to fulfill the purposes described in this notice and to comply with our legal obligations, and then delete it securely.

9. Changes to this notice

This privacy notice may change because of new legal requirements, our own needs or changes in our services. We will publish any change on this page, indicating the date of the last update.

Last updated: October 2026.